The Voice of Professional Ticket Resale
The Voice of Professional Ticket Resale
On this blog, professional resellers, industry leaders, public affairs experts, and NATP leadership will share perspectives on legislation, technology, market trends, consumer protection, and the changing business of live events.
Our goal is simple: bring more facts, real-world experience, and informed voices to the table as policymakers and industry stakeholders make decisions that will shape the future of ticketing.
· about this blog ·
A View of Ticket Resale From Inside the Industry
Every ticket has a story that extends well beyond the moment a fan walks through the gate.
Behind it is a complex marketplace connecting fans, teams, artists, venues, promoters, primary ticketing companies, marketplaces and professional resellers. Decisions made throughout that ecosystem affect how tickets are priced, distributed, transferred, purchased and ultimately used.
The NATP Blog exists to explore that marketplace from a perspective that is too often missing from the broader conversation: the people who participate in professional ticket resale every day.
Published by the National Association of Ticketing Professionals (NATP), this is a forum for ideas, analysis and informed discussion about the forces shaping live event ticketing.
Experience & Viewpoints Worth Bringing to the Conversation
NATP traces its roots to 1994, when professional ticket resellers came together to establish standards for their industry and stronger protections for the customers they served. Today, the association represents professional participants in a ticketing industry that has changed dramatically since then.
That history gives NATP and its members a unique vantage point.
Professional resellers see the marketplace in motion. They experience changes in demand, pricing, ticket availability, technology, transfer policies and consumer behavior firsthand. They also see the practical consequences when new regulations or industry policies are implemented.
We believe that experience can make the larger conversation about ticketing better.
What We Believe
NATP starts with a straightforward principle: fans should have choices.
That includes the ability of ticket owners to decide what happens to tickets they have purchased—including the ability to transfer, give away or resell them. We believe competition and an open secondary marketplace can expand those choices and provide fans with additional ways to access the live events they want to attend.
But a functioning marketplace also requires accountability.
Professionalism, transparency and meaningful consumer protections matter. NATP members operate under an established Code of Ethics, and the association maintains standards and procedures intended to hold its members accountable to the customers they serve.
Those ideas aren’t mutually exclusive. Consumer protection and a competitive resale marketplace can—and should—exist together.
Why We’re Publishing This Blog
Ticketing has become an increasingly important subject for lawmakers, regulators, venues, teams, artists and consumers.
Questions surrounding ticket transferability, pricing, fraud, speculative listings, technology, market competition and consumer protections increasingly influence both public policy and private industry decisions.
Those decisions are stronger when they’re informed by people with direct experience in the marketplace.
That’s what we want to bring here.
You’ll find articles from professional ticket resellers, NATP leadership, public affairs partners and guest contributors examining legislation, policy, technology, market trends and the changing live event economy. At times, our contributors may approach an issue differently—and that’s part of the point.
This isn’t simply a place to talk about resale.
It’s a place to have a more complete conversation about ticketing.
One that includes data. One that includes experience. One that considers the fan. And one that makes room at the table for the professional resale community as the future of live event ticketing takes shape.